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Processing Order Tracking: How to Minimise Operational Loss

Updated

About Processing Orders

This functionality allows you to view the current STATUS of all ORDERS across your TENANT.

While its use to a small operator may be limited, if your business is processing a large number of ORDERS or has a number of TERMINALS or STORES, being able to remotely monitor and intervene is going to protect your bottom line.

View Processing Orders

In the left pane of the Back Office Management console, click Activity / Processing Orders.

By default, all STORES are presented.

YumaPOS Knowledgebase BOM Activity Processing Orders

Processing Orders Filters

Store: Default is all STORES, but you may select just one.

Date: While the majority of STORES will only be interested in the current day, you have the option to “Hide Orders for Another Day”.

Export Processing Orders

Select the <XLSX> button to download a copy of this report.

Processing Orders Columns

The below columns are presented by default.

Select the <hamburger> on the far right to toggle fields on and off.

  • Store Name
  • Business Day Start
  • Number of Active Orders
  • Value of active Orders
  • On Another Day Orders
  • Orders In Progress
  • Orders Ready
  • Orders Assigned to a Driver
  • Orders On Delivery
  • Orders Delivered
  • Orders Closed
  • Orders Voided
  • Orders Paid
  • Orders Not Paid
  • Orders Refunded
  • Total Sales Dollars

For this to be accurate, you need to understand and use ORDER STATUS.

If you are using basic retail functionality, you can mostly ignore this article.

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