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Action Logs: Why they are Important to Your Business

Updated

What are Action Logs ?

An action log is an automatically generated file that records events, transactions, and activities taking place on your TENANT. It serves as a detailed digital diary, tracking who accessed what, when the request occurred, what resources were targeted, whether any errors happened and to compare before and after.

Are They Easy to Read ?

If the time on your oven, vcr or microwave just flashes, then probably not.

Who Uses Them ?

Your support team and development team find them very useful for troubleshooting issues you may have.

Why do they only go back two weeks ?

YumaPOS process tens of thousands of transactions an hour, so your Action Logs only keep the last 2 weeks of data.

If you take more than 2 weeks to raise an issue, you will need to provide a more current issue, if we need to look at the Action Log.

Action Logs are Not Server Logs.

Action logs are specific to your TENANT and your TENANT only.

Server Logs cover all TENANTS.

View Action Log

In your BOM navigate to Activity /Action Log and select a date / date range.

YumaPOS Knowledgebase BOM Activity Action Log

Action Log Filter

To help find what you are looking for, there are many filters than can be applied:

  • Back Office Action
  • Terminal Action
  • Store Name
  • Terminal Name
  • Employee Name
  • Date / Date Period
  • IP Address
  • ID

Action Log Export

You may also export to XLSX where you can manipulate the data to suit.

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