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YumaPAY Pinpad Adjusting Screen Timeout

Updated

Pinpad Keeps Going to Sleep

This is the default behaviour to conserve battery life for mobile use. Unfortunately, this can slow down making your first integrated transaction and may even cause the connector to say “disconnected”.

While you could tell the pinpad to never go to sleep, selecting 30 minutes or 8 hours seems to do the trick.

Changing Screen Timeout

  • Swipe down from the top of the terminal screen
  • Select Launcher

NOTE: If you only see Gallery after selecting Launcher, swipe up on the device to get to Device manager.

  • From the Launcher menu, select Settings
  • Select Display
YumaPOS Knowledgebase YumaPAY Pinpad Adjust Screen Timeout1
  • Select Screen Timeout
  • Scroll down as necessary
  • Select “30 minutes” or “8 hours”

NOTE: “Never” is bogus, while “24 Hours” will keep it awake permanently.

  • Confirm your selection is now showing as Screen Timeout on the Display screen
  • Press home button (the circle in the middle) to return to the YumaPAY App
YumaPOS Knowledgebase YumaPAY Pinpad Adjust Screen Timeout2
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